See the Measurable Results Our Clients Achieve
From Barriers to Breakthroughs: Client Success Stories
Every client is the hero of their own transformation story. Explore how we partnered with businesses to unlock their potential through our proven framework: The Gap (challenges they faced), The Bridge (how we worked together), and The Results (their breakthrough outcomes). Each case study demonstrates how purpose-driven partnership delivers rapid, substantial, and sustainable results.


SOS Support: Engineering Elite-Level Growth
Client: SOS Support | Owner: Jason Kidman
The Gap: Barrier
As owner of SOS Support, Jason Kidman faced a critical challenge: how to build an elite firm without becoming its single point of failure. He needed to address multiple barriers including:
The Bridge: Solution
Partnering together, we supported Jason's vision by implementing a comprehensive transformation approach:
- Served as Outsourced Sales and Service Manager
- Applied the four-phase Zero Barriers methodology:
- Identified Barriers to Growth
- Implemented System Adoption (Best Practices)
- Facilitated System Adaptation (Own it)
- Established KPI-driven Focus
- Provided comprehensive coaching and leadership development
- Aligned implementation with the owner's vision
The Results: Success
Rapid Growth:
- 122% growth in the first year
- Expanded market share and reach
- Enhanced team recruitment and retention
Substantial Growth:
- Achieved back-to-back banner years (2016-2018)
- Strengthened customer portfolio
- Improved client retention and advocacy
Sustainable Growth:
- Recognition as Utah One Hundred (2017, 2018)
- Next Gen 250 Award (2017)
- MSP 501 Global Award (2018)
"We achieved 122% growth in our first year! The coaching has given me greater confidence as a business owner. Zero Barriers has empowered our team and instilled ownership principles. Zero Barriers helped me identify top talent for building an elite firm."


Personal Transformation: L. Michelle Atkinson
Client: SOS Support | VP Operations & Finance
The Gap: Barrier
As VP of Operations & Finance at SOS Support, Michelle had achieved professional success but knew she needed to align her career with her deeper purpose. When we partnered together, she courageously faced these challenges:
The Bridge: Solution
Partnering together, we supported Michelle's journey by implementing a Purpose-Driven transformation approach:
- Comprehensive Purpose Exercise implementation
- Regular coaching sessions
- Five-step process execution
- Focus on authentic decision-making
- Barrier removal strategies
The Results: Success
Rapid Growth:
- Immediate attitude and focus transformation
- Enhanced decision-making confidence
- Career advancement and promotion
Substantial Growth:
- Improved work-life integration
- Strengthened professional relationships
- Increased personal fulfillment
Sustainable Growth:
- Sustained positive mindset transformation
- Enhanced self-talk and confidence
- Improved relationship dynamics
"The purpose-driven model transformed my life, removing obstacles and igniting my potential. Being purpose-oriented has given me direction, freedom, fulfillment, confidence, peace, success, happiness, and love. It set me free and lit me on fire!"


B2C to B2B Transformation: Darrell Rawlins
Client: Hays and Company | Client Advisor
The Gap: Barrier
As a Client Advisor in Benefits & HR Consulting, Darrell was determined to master the B2B sales environment and build sustainable success. When we partnered together, he was ready to tackle these challenges:
The Bridge: Solution
Partnering together, we supported Darrell's transformation by deploying our comprehensive toolkit:
- IMPROV Sales System implementation
- Purpose-Driven Exercise integration
- The Attitude Cycle methodology
- Individual and team coaching
- Personalized strength adaptation
The Results: Success
Rapid Growth:
- Record-setting appointment generation
- Created "Mutual Discovery Tsunamis"
- Outperformed industry veterans
Substantial Growth:
- Successfully bridged B2C to B2B gap
- Developed consultative selling expertise
- Enhanced client relationship capabilities
Sustainable Growth:
- Established authentic purpose alignment
- Increased client investment and trust
- Sustained high-performance results
"Shayne helped me find ways to adapt the process without losing sight of the ultimate goal. He helped me break down the barriers I had placed in my own way. Shayne prevented me from missing the path to success."


Caselle: Breaking the Boom-Bust Cycle
Client: Caselle | Leadership Team
The Gap: Barrier
Caselle's leadership team recognized they were stuck in a boom-bust cycle—one good year followed by a lean year—and were determined to break this pattern. When we partnered together, they were ready to build sustainable, predictable growth:
The Bridge: Solution
Partnering together, we supported Caselle's vision by implementing a comprehensive sales transformation:
- Developed a new, systematic sales process
- Created a custom sales playbook
- Improved sales stages in Salesforce CRM
- Replicated top performer strategies
- Implemented consistent sales methodologies
The Results: Success
Rapid Growth:
- Immediate implementation of new sales processes
- Quick adoption of systematic approaches
- Rapid improvement in sales consistency
Substantial Growth:
- Achieved 3 consecutive banner years
- Broke the boom-bust cycle completely
- Established predictable revenue streams
Sustainable Growth:
- Created repeatable sales success patterns
- Built scalable sales infrastructure
- Established long-term growth foundation

Sebo's Transformation: Engineer Growth
Client: Sebo Marketing | Leadership Team
The Gap: Barrier
Sebo Marketing's leadership had a clear vision: increase revenue and strategically split off their website development division into a separate entity. When we partnered together, they were ready to tackle this ambitious transformation:
The Bridge: Solution
Partnering together, we supported Sebo's strategic vision by providing comprehensive business transformation:
- Identified barriers to growth and expansion
- Coached entire company on IMPROV Sales methodology
- Identified key individuals for SeboDev division
- Created strategic plan for division spin-off
- Provided leadership development and coaching
The Results: Success
Rapid Growth:
- Immediate implementation of IMPROV Sales across company
- Quick identification of division separation strategy
- Rapid coaching and skill development
Substantial Growth:
- Successfully increased revenue by 25%
- Identified and prepared key personnel for SeboDev
- Created viable division separation plan
Sustainable Growth:
- Established foundation for SeboDev spin-off
- Built sustainable sales processes
- Created scalable business structure


DevPipeline: Scaling Through Technology
Client: DevPipeline | Leadership Team
The Gap: Barrier
DevPipeline had an ambitious vision: create a viable apprenticeship program and establish a DevShop that could provide employer partners with qualified candidates while maintaining multiple development teams. When we partnered together, they were ready to bring this vision to life:
The Bridge: Solution
Partnering together, we supported DevPipeline's vision by providing strategic development and scaling support:
- Designed comprehensive apprenticeship program
- Established DevShop operational structure
- Created scalable team management processes
- Developed employer partner relationships
- Implemented quality assurance systems
The Results: Success
Rapid Growth:
- Quick establishment of apprenticeship program
- Rapid DevShop setup and operation
- Immediate employer partner engagement
Substantial Growth:
- Award-winning apprenticeship program
- Thriving DevShop with 4-6 development teams
- Successful candidate placement with employer partners
Sustainable Growth:
- Scalable apprenticeship model
- Sustainable DevShop operations
- Long-term employer partner relationships

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